Everyone was acceptantly friendly and informative.
Great invetory selection, and the employees were so amazing. Price points for every budget.
Darin provides incredible customer service. He is the best and the quality of the rug is top notch. We will definitely buy another rug from Jaffe
Bought beautiful 9x12 hand knotted rug.Everyone was so helpful. I saw this rug and knew it was perfect for our dining room! Even the gentlemen who delivered the rug were so helpful in setting the rug and dining table in perfect positions. Thankyou. We will be back!
Beautiful rugs, great quality! Jaffe has completely changed the way I look at rugs and their quality! I am so happy with my purchase and know it will be with me for years to come! Jaffe was very pleasant to work with, kind, and knowledgeable. I was able to see 5 different rugs in my home with my furniture in order to make a decision. I ended up with a beautiful rug! He and his team moved my furniture and set it back up with the rug - side note I had just had my couch steamed and the steamers wouldn’t even connect my couch back together, thankfully Jaffe helped me out! I will continue to purchase rugs there from this day forward!
The best rug gallery in town hands down!
This place is amazing! Mr. Jaffe is an upstanding individual who is genuinely interested and well versed on all your rugs needs. I should also add this spot has a lot of extra atmosphere compared to the other rug stores in Jax.
We have used them on two separate occasions with three different rugs. Great selection, super nice owner, delivery and installation was spot on. We will use them again in the future. Highly recommend!!
FIRST A DISCLAIMER: "I AM NOT A RELATIVE"!!!! HONEST!I can't say enough good things about this business! Darin the owner took care of us with patience and expertise. His personal service and knowledge made the purchase an absolute delight. There is a range of selections from very expensive to very reasonable........all high quality!! Same quality service no matter which price point you are purchasing.Thank you Darin!
Nice collection of quality rugs. Friendly service.
The best rug selection in the Southeast!
Let me first start that this is hands down the most beautiful collection of rugs in the Jacksonville, Florida area—including areas like Fernandina, Ponte Vedra, etc. Trust me, I went to every rug store in these areas, most of which had dated styles on display—I even went to North Carolina, the mecca of furniture and home décor---and no one matched the stunning colors and designs of the rug selection on display at Jaffe Rug Gallery. But what really sets them apart, and the reason why I decided to write a review, is that you really find out the character of a retailer when there is an issue to be worked through. At no fault of Jaffe, the rug I ordered was delayed from the Indian wholesale merchant longer than originally promised to me. The owner of Jaffe rug could not have been more accommodating—even bringing me a beautiful rug on loan to keep in my house until the rug I ordered arrived. He bent over backwards to accommodate me and make sure I was deliriously happy with my rug selection. When you invest in buying a quality rug, you want to make sure that the seller has your best interest at heart—is credible, honest and knowledgeable—not just trying to sell you a rug and make a profit. Jaffe Rug Gallery in my opinion has it all—selection and good price points combined with impressive experience, expertise, customer service, and most of all, honesty. Save yourself some time and start with Jaffe Rug Gallery--you won't feel the need to go anywhere else after you've been there.